Manufacturing Defect Warranty for Century Excel, Marathoner Max & Amaron MF batteries - 18 months or 30,000km whichever comes first for petrol private use vehicles, or 6 months or 20,000km whichever comes first for taxi/bus/truck/commercial/diesel/E-hailing/business use/company vehicles.

Manufacturing Defect Warranty for all Amaron EFB & Motolite MF batteries - 12 months or 20,000km whichever comes first for petrol private use vehicles, or 6 months or 20,000km whichever comes first for taxi/bus/truck/commercial/diesel/E-hailing/business use/company vehicles.

All customers with our digital receipt as proof of purchase are eligible for warranty claim service within our service coverage zones. Please call 016-2362829 for warranty service if found battery not working. Our technicians shall come service within our office hours at best effort basis on the same day or next day. Temporary battery will be provided if the problematic battery is required to be sent back for further factory inspection. New battery will be delivered to customer to replace the temporary battery if found the problematic battery is indeed manufacturing defect. The replaced battery will carry the remaining warranty based on the original date of purchase and mileage during purchase.

Please be advised that battery discharged/damaged caused by vehicle alternator issue, or wiring issue, or forgot to switch off lights, or long storage without start, or improper use of electrical accessories, or user abuse, or any issues not related to battery manufacturing defect are not covered under warranty. For eligibility of battery warranty, customers shall be responsible to maintain the proper and sufficient charging of battery by ensuring vehicle alternator/wiring at proper working condition. We reserve the rights to reject warranty claims for improper vehicle engine/wiring modifications not certified by the vehicle manufacturer.

Effective from 15 August 2022, service charge (refer table below) will be charged for each on-site warranty visit requested by customer within our service coverage. On-site warranty visit is not applicable for areas out of our service coverage. If customer refused visit charges, we reserve the rights to reject any visit requests. Customers are also welcome to direct visit Our Warranty Hubs for warranty claim. No service charge for walk-in customers.

Bateriboy.com shall only be responsible for the warranty coverage of the car battery sold by Bateriboy.com. Bateriboy.com shall not be responsible for any issue arise for the vehicle or the vehicle warranty as it is entirely customer decision and consensus to install a higher or lower specification battery. Please be advised that any further system reset (if required) after battery replacement is to be carried out by customers at own service centers at customers own cost.

Goods sold are not refundable. Please note that there is RM40 cancellation charges if customer decides to cancel order when goods are delivered.

Please contact +60162362829 if any further information required.

*Terms & Conditions are subjected to change without prior notice.

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This Data Protection and Privacy Statement relates solely to information supplied by you to us in whatever forms or medium. We, Bateriboy.com, the Data Controller ("Bateriboy.com") respect the privacy of your personal information and will treat it confidentially and securely.

Any personal information provided by you to Bateriboy.com will be used for the purpose of providing the products and services you have shown interest or requested from us and for other related purposes which may include updating and enhancing Bateriboy.com records, understanding your automotive needs, advising you of other products and services which may be of interest to you, for purposes required by law or regulation, and to plan, conduct and monitor Bateriboy.com business. The information collected from you by Bateriboy.com will be valuable in improving the design and marketing of our range of services and related products for customer use.

Other than to those individuals and entities listed below your details will not be revealed by Bateriboy.com to any external body, unless Bateriboy.com has your permission, or is under either a legal obligation or any other duty to do so. For the purposes detailed above, your information may be disclosed to:

• other branches or companies in the Bateriboy.com Group (ie. its affiliates);

• any regulatory, supervisory, governmental or quasi-governmental authority with jurisdiction over Bateriboy.com members;

• any agent, contractor or third party service provider, professional adviser or any other person under a duty of confidentiality to the Bateriboy.com;

• any actual or potential participant or sub-participant in, assignee, novatee or transferee of, any of the Bateriboy.com rights and/or obligations in relation to you;

• any marketing and distribution institution with which Bateriboy.com has or proposes to have dealings.

The above disclosures may require the transfer of your information to parties located in countries that do not offer the same level of data protection as your home country. However, Bateriboy.com will ensure that parties to whom your details are transferred treat your information securely and confidentially. Bateriboy.com also pledges its intention fully to meet any internationally recognised standards of personal data privacy protection and to comply with applicable data protection and privacy laws in Malaysia. We may transfer your information if it is necessary to perform our contract with you and by providing details to Bateriboy.com you are deemed to consent to any other transfers.

Information held about you is retained as long as the purpose for which the information was collected continues. The information is then destroyed unless its retention is required to satisfy legal, regulatory or accounting requirements or to protect Bateriboy.com interests. As a general rule, the maximum retention period is 10 years.

Your Rights and How to Contact Us

You may have the right under data protection legislation on payment of a fee to request access to personal information about you held by us and to have it corrected where appropriate. If you have that right and you wish to access, correct or delete any of your personal data held by us, or if you have any questions concerning our Data Protection and Privacy Statement please contact the our Data Protection representative by contacting:-

Email: bateriboy@gmail.com

Contacting You

In providing your telephone, facsimile number, postal and e-mail address or similar details, you agree that Bateriboy.com or its appointed representatives and/or agents may contact you by these methods to keep you informed about Bateriboy.com products and services or for any other reason. If you prefer not to be kept informed of Bateriboy.com products and services, please contact Bateriboy.com in writing to the above address.

Bateriboy.com reserves the right to amend its prevailing Data Protection and Privacy Statement at any time and will place any such amendments on this Web Site. This Data Protection and Privacy Statement is not intended to, nor does it, create any contractual rights whatsoever or any other legal rights, nor does it create any obligations on Bateriboy.com in respect of any other party or on behalf of any party.